Privacy Policy
Effective date: July 16, 2026
Dramax Interactive Inc. ("Dramax", "we", "us", or "our") operates Dramax Studio and related AI-generated content services (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect the following categories of information:
- Account information: email address and authentication credentials.
- Content you submit: text prompts, reference images, and other input you provide to generate content, along with the outputs generated.
- Payment information: when you purchase credits, payment is processed by our payment provider (Stripe). We do not store your full card number; Stripe handles this in accordance with its own privacy policy.
- Usage data: device, browser, log, and analytics data collected automatically when you use the Service.
2. How We Use Your Information
- To provide, operate, and maintain the Service, including processing your generation requests.
- To process payments and manage your account balance and credits.
- To detect, prevent, and address fraud, abuse, and violations of our Terms of Service.
- To communicate with you about your account, updates, or support requests.
- To improve and develop the Service.
3. AI Processing & Third-Party Subprocessors
To generate content, your prompts and input media are transmitted to our third-party AI inference provider (BytePlus ModelArk / Seedance) for processing. These providers process data solely to fulfill generation requests on our behalf and under contractual confidentiality obligations. We also use Stripe to process payments.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share information with service providers who help us operate the Service (such as hosting, payment processing, and AI inference providers), or when required by law, to enforce our agreements, or to protect the rights, property, or safety of Dramax, our users, or others.
5. Data Retention
We retain account and content data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
6. Data Security
We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. You can exercise these rights by contacting us using the details below.
8. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used.
9. Age Restriction
The Service is intended solely for users who are 18 years of age or older. We do not knowingly collect information from anyone under 18. If we become aware that we have collected personal information from a user under 18, we will delete it.
10. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. Where required, we take steps intended to ensure that such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at support@dramax.ai.